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Phone and call recordings · 9 systems · Updated

Sell Call Recordings: What They Are Worth to AI Buyers

Thinking about whether to sell call recordings? How AI buyers value call recordings, what moves the price, and guides for every phone and call recordings system we cover.

The short answer

Recorded calls capture how people actually talk through sales, support and problem solving. Hours of real conversation with transcripts are some of the hardest data for AI labs to find. Call recordings are usually licensed together with a company's other systems, and their value depends on years of history, how much real detail they hold, and how consistently the team used the tool.

Call Recordings at a glance

#2 of 18Rank by buyer weight in our calculator
0.9xCategory weight, where team chat is 1.0x
9Systems with their own guide

Phone and call recordings systems we cover

Pick your system to see where to find the size of your history, how to export it, and a quick estimate for that system alone.

What makes call recordings worth more or less

Raises valueLowers value
Many hours of recorded business callsShort or missed calls only
Transcripts alongside the audioRecordings already deleted by retention rules
Sales and support conversationsMostly voicemail and IVR prompts
Calls linked to CRM or ticketsCalls with recording consent gaps

How size affects the estimate

Buyers size call recordings in hours. In our calculator, size multiplies the category's base value like this:

TierTypical sizeMultiplier
SmallerUnder 500 hours0.5x
Mid-size500 to 5K hours1.0x
Large5K+ hours1.6x

Years of history, headcount and how much work happens in writing matter as much as raw size. Run the full calculator to combine call recordings with your other systems.

How to sell or license call recordings

  1. Keep everything. Don't delete accounts or history, including former employees.
  2. Measure it. Each system guide above shows where to find your total hours.
  3. Estimate it. Use the value calculator with all your systems selected.
  4. Request an offer. A direct buyer reviews a sample and pays after anonymized delivery. Start with Polyshares, or compare buyers first.

Common questions

Can a company sell its call recordings?

Generally yes, when the company owns the account and the records are about its own operations. Call recordings are licensed with names and contact details removed, and anything held on behalf of clients is excluded.

How much are call recordings worth?

On their own, usually a fraction of a full deal. Published Polyshares deals run from about $100K to $2M+ for a company's combined records. Phone and call recordings carries a 0.9x weight in our calculator, ranking #2 of 18 categories.

What gets removed before a buyer sees they?

Names, emails, phone numbers, account numbers and other identifying details are stripped by a privacy specialist before delivery. Buyers want the patterns of work, not who your customers are.

Have more than call recordings?

Most deals combine chat, email, CRM and more. The full calculator includes every category.